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Clearance and AHI Guardian migration update
Incident
Report for Optum Solutions
Resolved
This incident has been resolved.
Identified
Due to server issues, we have temporarily switched from Guardian to CIAM. Our team is working to resolve this issue as quickly as possible. We will send another notification when we're ready to move back to Sentinel/Guardian. In the meantime, please note that all new users will need to be added in CIAM.
We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Thank you for your continued support!
REF 17017958
We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Thank you for your continued support!
REF 17017958
This incident affected: Revenue Cycle Management (AhiQA, Clearance Patient Access Suite).